Cancellation Policy

Scope

A student may ask MARKEX Trading Academy to cancel an enrollment by contacting the owner, Akhil Shijo.

A cancellation request is not the same thing as an automatic refund. Whether any amount is refunded is decided under the Refund Policy, including the published two-week refund commitment for the initial enrollment payment.

This page does not invent a non-refundable rule that contradicts that refund commitment.

Cancellation before classes begin

If a student wishes to cancel before the scheduled classes begin, contact markexacademy@gmail.com or +91 81378 64105 as soon as possible. Include the student name, registered email address or phone number, and the enrollment or payment the request refers to.

The request is reviewed. MARKEX communicates the decision by email, phone or WhatsApp using the contact details on the enrollment.

How cancellations are evaluated

Cancellation requests are reviewed against the enrollment record, the payment status and whether classes have already begun.

If a refund is also requested, the Refund Policy applies. Completing the two-week program and requesting a refund under the published commitment is described on the Refund Policy page.

Cancelling an enrollment does not by itself mean that the ₹10,000 advanced membership payment, if paid, is automatically refunded.

Rescheduling by the academy

If MARKEX reschedules a class, enrolled students are informed using the email, phone or WhatsApp details provided at enrollment.

A reschedule by the academy is not by itself a cancellation of the enrollment. Students with questions about a reschedule can contact support at the details above.

Confirmation

If a cancellation is accepted, MARKEX confirms it in reply. The cancellation takes effect on the date stated in that confirmation.